What We Do

Fens Healthcare is a firm believer in specialised services that suit the needs of every service user. Our homes are decorated to be welcoming and homely, ensuring that all individuals feel comfortable in their environment. Our highly trained staff work with the service users to aid in any way necessary. We provide a 24-hour support, and these include and not limited to support with medication, safe and clean-living environment, meals preparation and accessing the community. The staff arrange and facilitate activities within the home, such as board games and promote involvement and interaction between service users in order to build the sense of community that makes Fens so special. We support people to develop essential independent living skills by providing a structure and daily routine tailored to each individual and what they need.

Operational Excellence 

Our operational vision lies in the delivery of quality support to all by blending compassionate care with innovation and community integration. We envision a future where supported living is synonymous with opportunity, transformation, and empowerment.

Strategic Objectives 

To uphold our values and mission, we focus on several key objectives: 

• Empowering Independence: We roll out initiatives that build essential skills and promote self-sufficiency among service users.
• Customised Support Plans: Collaborate with service users, their families and health professionals to develop personalised plans that address individual needs and goals.
• Inclusive Training: We provide training to staff members to ensure they deliver culturally competent and empathetic care.
• Community Engagement: We foster partnerships with local organisations to create opportunities for service users to participate in events.
• Feedback Mechanisms: We implement robust systems to gather feedback and continuously improve our support services.
• Creating a safe space and a home: We create homely environments that feel safe, personal and welcoming to our service users.