Who We Are
Fens Healthcare and Recruitment Ltd is registered with the Care Quality Commission (CQC) to carry out regulated activities such as aid with personal care. Our last CQC inspection visit took place in the summer of 2025, whereby we achieved a good rating in each of the Key Line of Enquiry (KLOEs).
We provide support living to adults and specialise in mental health conditions, including dementia. At Fens Healthcare, we believe that a person-centred approach is of great importance when offering our services. We understand that every individual journey has its own needs and considerations, which is why we tailor our support to the specific needs of every individual. We work with service users to assist them in setting and achieving personal goals, encouraging them to reach their full potential and maintain their unique individuality.
Our Values
The support that we provide is underpinned by the following principles:
- Respect and Dignity: We are dedicated to treating every service user with utmost respect, ensuring their rights and personal choices are always honoured.
- Person-Centred Care: Our approach is tailored to each service user’s needs, aspirations, and preferences, allowing them to live as independently as possible.
- Empowerment: We strive to empower service users by providing opportunities for growth, learning, and participation in decision-making within the community.
- Inclusivity: We embrace diversity and work to create a welcoming space for people from all backgrounds, abilities, and circumstances.
- Safety and Wellbeing: Ensuring the physical, emotional, and mental wellbeing of our residents is paramount in everything we do.
- Quality and excellence: We are resolute in providing exceptional services, continually improving our practices to meet the highest standards of care and support. Feedback from service users, their families and health professionals are integral to our growth and development.
- Our staffing workforce: Our staff are considered as our greatest asset. We aim to continuously support, provide training, and make our staff feel welcomed and part of the Fens Healthcare family.